A hand holding a phone with the Maytag™ App opened.

HOW TO CONNECT

Control. Convenience. Connectivity.

Choose from the guides below to connect your Maytag® Smart Appliance and put the power of Maytag in your palm.

Connect Laundry Appliances

DOWNLOAD THE MAYTAG™ APP AND CREATE AN ACCOUNT

Open the Maytag™ App, add your appliance and follow the guided experience to get up and running quickly.

Visit the Google app store to download the Maytag™ App.
Visit the iOS app store to download the Maytag™ App.

View the Whirlpool Corporation Smart Appliance Terms of Use and Privacy Notice.

CONNECTING YOUR SMART LAUNDRY APPLIANCE*

Select the configuration of your Maytag® Smart Appliance to find out how to connect to the Maytag™ App.

Top Load Front Load
Step 1. Power on your appliance.

Step 1 of 10

Power on your appliance and press “Remote Enable.”

Step 2. Download the Maytag™ App.

Step 2 of 10

Download the Maytag™ App and create an account.1

Step 3. Connect your mobile device to WiFi.

Step 3 of 10

Connect your mobile device to WiFi.

TIP: You must be on a 2.4GHz network frequency, 5GHz will not work. Bluetooth & location services must be on.

Step 4. Open the Maytag™ App.

Step 4 of 10

Open the Maytag™ App and add appliance.

TIP: App will search for nearby appliances so stand near your appliance. Allow permissions for both when opening the app for the first time.

Step 5. Select the appliance you want to connect.

Step 5 of 10

When found, select the appliance you are trying to connect.

TIP: If no appliance is found, check that the appliance is in the right mode (see above). Otherwise, follow the Help path in the app.

Step 6. Press Pair.

Step 6 of 10

Press “Pair.”

TIP: Check that the code on the appliance matches the code on your mobile device.

Step 7. Confirm pairing.

Step 7 of 10

Confirm pairing on the appliance by pressing “Start.”

TIP: You must confirm the pairing on both the mobile app & the appliance to continue.

Step 8. Agree to Terms of Trial.

step 8 of 10

Press Let’s Connect.

Step 9. Enter your network password.

step 9 of 10

Enter your home network password. Press “Next.”

Step 10. Name your appliance.

Step 10 of 10

Name your appliance and select “Done.”

SMART FRONT LOAD WASHERS AND DRYERS

Models MHW8630HW/C, MED8630HW/C, MGD8630HW/C

Step 1. Download the Maytag™ App.

step 1 of 8

Download the Maytag™ App and create an account.

Step 2. Select Add Appliance.

step 2 of 8

Select Add Appliance.

Step 3. Scan the QR code.

step 3 of 8

Scan the QR code.

TIP: Find the QR code on the appliance label or manually enter the SAID and MAC.

Step 4. Select your product and model number.

step 4 of 8

Select your product type and model number.

Step 5. Press and release the WiFi button.

step 5 of 8

Press and quickly release the Wifi Connect button on the appliance.

TIP: Do NOT hold the button, this will put the appliance in the wrong mode. If your appliance says to "Hold 3 sec.", please ignore.

Step 6. Select your network and enter password.

step 6 of 8

In the app, select your network and enter your password.

TIP: If your home router has a choice of frequency bands, be sure to use the 2.4GHz band router name.

Step 7. Appliance is connecting.

step 7 of 8

A screen will appear that says "Connecting". These 4 steps can take up to 2 minutes to complete.

TIP: During this process, lights on the appliance will blink. This is normal. Once the appliance is connected, it will end on a solid white light.

Step 8. Name your appliance.

step 8 of 8

Name your appliance and start using the remote features.

TIP: Remember to press the "Remote Enable" button when using these features.

SMART PET PRO FRONT LOAD WASHERS AND DRYERS

Models MFW7020RF/W/U, MED7020RF/W/U, MGD7020RF/W/U

Step 1. Connect your mobile device.

Step 1 of 10

Connect your mobile device to the same wireless network you wish to connect the appliance to.

TIP: You must be on a 2.4GHz network frequency, 5GHz will not work. Please connect your phone to the Network SSID that supports 2.4GHz band. If unsure, consult your router’s support documentation to find out how to identify the correct SSID. Some routers will support both bands and share the same SSID and Password.

Step 2. Download the Maytag™ app and create an account.

Step 2 of 10

DOWNLOAD THE MAYTAG™ APP AND CREATE AN ACCOUNT.

Step 3. Open the Maytag™ app and add appliance.

Step 3 of 10

Open the Maytag™ app and add appliance.

TIP: Mobile devices must have Bluetooth and Location Services on. Be sure to allow permissions for both when opening the app for the first time.

Step 4. Select the appliance you are trying to connect.

Step 4 of 10

Select the appliance you are trying to connect.

TIP: Make sure to pay attention to the type of interface your appliance has.

Step 5. Power on your appliance and press "Remote Start."

Step 5 of 10

POWER ON YOUR APPLIANCE AND PRESS “REMOTE START.”

TIP: Holding “Remote Start” for 3 seconds will remove current WiFi settings.

Step 6. Confirm appliance information.

Step 6 of 10

Once the App finds your appliance, verify the information on App and press “CONNECT.”

Step 7. Press "Pair."

Step 7 of 10

PRESS “PAIR.”

TIP: Check that the code on the appliance matches the code on the mobile device.

Step 8. Press "Start" on your appliance.

Step 8 of 10

Confirm pairing by pressing “start” on your appliance.

TIP: You must confirm the pairing on both the app and the appliance to continue.

Step 10. Connect to home network.

Step 9 of 10

Enter your home network password. Press “CONNECT.”

Step 11. Name your appliance.

Step 10 of 10

Name your appliance and select “DONE.”

FREQUENTLY ASKED QUESTIONS

Check your router for each of the following:

Frequency Band: 2.4GHz Band IEEE 802.11 b/g/n

Tip: You must be on a 2.4GHz network frequency, 5GHz will not work. Please connect your phone to the Network SSID that supports 2.4GHz band. If unsure, consult your router’s support documentation to find out how to identify the correct SSID. Some routers will support both bands and share the same SSID and Password.

Security: Security WiFi Protected Access WPA2

Network Support: IPV4 Minimum.

 
  1. If you are having trouble connecting, first check to see if your appliance is in the correct mode.
  2. If you see a countdown display on the appliance, it is in the wrong mode.
  3. Power the appliance off and then turn it on again.
  4. Press and quickly release the Wifi Connect button. Do NOT hold for 3 seconds, even if the button says to do so.
  5. Return to the app to complete the connection steps.
  6. If you are still experiencing issues, contact the Customer Experience Center at (866) 333-4591, Mon-Tue 8am to 6pm, Wed-Fri 9am to 6pm EST.

IF Product is past unboxing mode (eg. product professionally installed, cycles have been run in home)

  1. Make sure the appliance is powered on.
    • Tip: Connecting to your wireless home network requires you to stay next to your appliance during this process and that there is adequate WiFi signal strength at the desired location.
  2. Download the Maytag™ App and create an account.
  3. On the appliance, press the Remote Enable button.
  4. Verify the appliance screen shows “Use the Maytag™ App to set up WiFi.”

 

or IF Product is in unboxing mode (Initial set-up)

  1. Make sure the appliance is powered on.
  2. Confirm language by pressing Start (or follow the prompts to select another language).
  3. Download the Maytag™ App and create an account.
  4. On the appliance, press the Start button to begin WiFi setup.
  5. Verify the appliance screen shows “Use the Maytag™ App to set up WiFi.”

LEARN MORE ABOUT SMART APPLIANCES

Learn how Maytag® smart capable appliances give you the control to be more efficient in your home.

A person on their phone.

SMART APPLIANCES

EXPLORE THE POWER OF CONNECTED APPLIANCES

LEARN MORE

*WiFi and App Required. Features subject to change.
1. Connection method not compatible with all routers. You may be prompted to try other connection methods. Appliance must be set to remote enable. WiFi & App required. Features subject to change.